Install, configure, maintain, and troubleshoot computers, laptops, software, and operating systems.
Provide technical support to employees for hardware, software, email, and system-related issues.
Install, configure, and maintain printers, scanners, and other peripheral devices.
Manage LAN networks, routers, switches, internet connectivity, and network troubleshooting.
Perform LAN cable routing, crimping, testing, and maintenance.
Maintain IT asset inventory, documentation, tagging, and allocation records.
Coordinate procurement, repair, replacement, and servicing of IT equipment.
Ensure regular data backup, antivirus updates, and implementation of IT security measures.
Coordinate with vendors, AMC providers, and internet service providers for timely support.
Support IT infrastructure setup, workstation deployment.